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FAQs

Are all pieces handmade?

Yes. Handwork is an important part of many Lunastrea pieces, from beading and assembling to the small details finished by hand. Some designs may also involve different techniques and processes depending on the materials and style.

Will my piece look exactly like the photos?

Almost — but some fully handmade pieces may have tiny variations in shape, color, or details. These little differences are a natural part of the handmade process, which also means no two pieces are exactly the same.

Are your materials skin-friendly?

We try to use materials that are comfortable for everyday wear. If you have very sensitive skin, we always recommend checking the product details before ordering.

Can I wear these every day?

Absolutely. They're designed to feel light and easy to wear, whether it's for everyday outfits or something a little more special.

Do you offer free shipping?

Yes — we currently offer free worldwide shipping on all orders, with no minimum purchase required.

How long does delivery take?

Under normal circumstances, orders are delivered within 7–12 business days. In rare cases such as customs delays or peak seasons, delivery may take slightly longer.

What should I do if there is a problem with my order?

Just send us a message and we'll do our best to help. We want you to genuinely enjoy what arrives at your door.

Email: cyoushikei@gmail.com