Privacy policy
Last updated: March 21, 2025
This Privacy Policy describes how Lunastrea (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from lunastrea.com (the “Site”), or otherwise interact with us (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. When we do, we will update the “Last updated” date at the top of this page.
Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site.
Information You Provide to Us
This may include:
- Contact information (such as name, email address, phone number, shipping and billing address)
- Order information (such as items purchased, payment confirmation, and order history)
- Account information (if you create an account)
- Customer support communications (such as emails you send us)
You may choose not to provide certain information, but doing so may limit your ability to use some features of the Services.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information using cookies and similar technologies, including:
- Device and browser information
- IP address
- Pages viewed and interactions with the Site
This information helps us understand how our Site is used and improve our Services.
Information from Third Parties
We may receive information from third-party service providers, including:
- Shopify, which powers our online store
- Payment processors, who handle payment information securely
- Analytics and advertising partners that help us understand site performance and show relevant ads
Any information received from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you about purchases, returns, or customer service inquiries
- Improve our Site and Services
- Send marketing or promotional communications (you may opt out at any time)
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Detect and prevent fraud or misuse of our Services
Cookies
We use cookies and similar technologies to operate and improve our Site, remember your preferences, and analyze site traffic.
You can manage cookie preferences through your browser settings. Blocking cookies may affect your browsing experience.
Our Site recognizes the Global Privacy Control (GPC) signal, which allows users to opt out of certain data sharing for advertising purposes.
How We Share Personal Information
We may share your personal information with:
- Service providers who help us operate our business (such as payment processors, fulfillment partners, and analytics providers)
- Marketing and advertising partners
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Authorities or other parties when required by law or to protect our rights
We do not sell your personal information for monetary compensation.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of 16.
Data Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access or request a copy of your personal information
- Request correction or deletion of your information
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Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: