Shipping policy
Order Processing Time
All orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Please note that processing times may be slightly extended during peak seasons or due to unforeseen circumstances. If there is any significant delay, we will contact you via email.
Shipping & Delivery Time
We offer free shipping on all orders.
Estimated delivery times vary by destination:
- United States & major international destinations: approximately 7–15 business days
- Other regions: delivery times may take up to 20 business days
Delivery times are estimates and may vary due to factors beyond our control, such as customs clearance, local carrier delays, or seasonal demand.
Shipping Carriers & Tracking
All orders include tracking information once shipped.
You will receive a tracking link via email after your order has been dispatched, allowing you to follow your package’s journey.
Please note that tracking updates may take 24–72 hours to appear after shipment.
Delays, Lost or Damaged Packages
If your order is significantly delayed, lost, or arrives damaged, please contact us at cyoushikei@gmail.com.
We will work with the carrier to investigate and provide an appropriate solution, which may include a replacement or refund, depending on the situation.
Contact Us
If you have any questions about shipping or delivery, feel free to contact us at: